On demand

Behavioral Health Medication Management Without Burning Out the Pharmacist

  • 65 minutes
  • 34 slides
What we'll cover
  • 0:00 Why Burnout Shows Up
  • 8:00 Map The Workload
  • 18:00 Triage By Risk And Effort
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What you'll take away

Practical shifts you can apply this week

  • Identify High-Risk Friction Points

    Spot where refill churn, prior auths, and follow-ups drain time so you can fix the right problems first.

  • Apply Triage That Sticks

    Use simple decision rules to sort urgent issues from routine work without constant context switching.

  • Build Repeatable Workflows Fast

    Leave with practical templates for intake, monitoring, and handoffs your team can actually use.

  • Cut After-Hours Catch-Up

    Reduce end-of-day charting and message cleanup with tighter touchpoints during the workday.

  • Defend Clinical Quality Calmly

    Keep safety, adherence, and documentation strong even when volume rises and schedules wobble.

Agenda

What we'll cover

  1. 0:00

    Why Burnout Shows Up

    A quick look at the hidden workload in behavioral health med management and where the day starts to leak.

  2. 8:00

    Map The Workload

    Break the job into refill requests, monitoring, outreach, prior auths, and escalation paths.

  3. 18:00

    Triage By Risk And Effort

    A practical framework for deciding what needs pharmacist attention now, later, or not at all.

  4. 30:00

    Design Sustainable Workflows

    Examples for intake, follow-up cadence, documentation, and team handoffs that reduce rework.

  5. 42:00

    Protect Time Without Cutting Care

    How to set boundaries, batch work, and use scripts that are clear, kind, and not weirdly robotic.

  6. 52:00

    Recap And First Steps

    The key moves to try next week, plus common mistakes to avoid when rolling out changes.

  7. 56:00

    Q&A And Closing

    Bring your scenarios. We will leave a few minutes for practical questions from the room.

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